“Every company’s greatest assets are its customers because without customers there is no company”
-- Erwin Frand
RBA will value its customers and unlike other airlines we will never take customers for granted. Customers will be treated with respect and will be provided with excellent standards of customer care. We aim to be accessible to customers and will listen to their opinions and requirements. This input is extremely valuable to the companies survival and growth as we aim to build the airline around our greatest asset; the customer.
RBA is already listening to their potential customers through its national survey which has been carried out through out the media and on our website. We have requested customer feedback as to their experiences and requirements from various airlines.
The poor experiences that many customers have faced travelling to and from Bangladesh will be a thing of the past. We have listened and will continue to listen to the passengers; our survey respondents have played an important part in setting our goals. RBA is committed to delivering the best customer experience and offer to fly without complexity!!!
